7 Daily Habits of Great Leaders and How to Add Them To Your Daily Routine

When you think about the accomplishments of great business leaders, the scope of their achievements may seem intimidating. After all, they’ve made huge waves in the world of business, whereas you may feel like you’ve barely made a splash. But that doesn’t mean that you can’t learn from them in order to become a better leader yourself. Let’s examine some habits of great business leaders […]

customer service, the hartford, Four Reports to better your customer service

Four Key Reports That Will Help You Deliver Better Customer Service at Your Small Business

If you really care about customer service at your small business then you’re not afraid of bad feedback. You’re not afraid to learn that a customer is unhappy, that a problem has occurred, that a complaint wasn’t resolved in time, that a product is defective or a service wasn’t performed up to par. No business performs its job […]

shark tank, mark cuban

One of Mark Cuban’s Best ‘Shark Tank’ Investments Works Only 5 Hours a Day

Mark Cuban likes to call Tower Paddle Boards, a San Diego-based company that sells stand-up paddleboards, one of his best “Shark Tank” investments ever. The company’s growth explains why. When Cuban invested $150,000 for 30% of the company in 2011, Tower Paddle Boards just had $260,000 in revenue. This year it expects to hit nearly $10 million in […]