7 Daily Habits of Great Leaders and How to Add Them To Your Daily Routine

When you think about the accomplishments of great business leaders, the scope of their achievements may seem intimidating. After all, they’ve made huge waves in the world of business, whereas you may feel like you’ve barely made a splash. But that doesn’t mean that you can’t learn from them in order to become a better leader yourself. Let’s examine some habits of great business leaders […]

customer service, the hartford, Four Reports to better your customer service

Four Key Reports That Will Help You Deliver Better Customer Service at Your Small Business

If you really care about customer service at your small business then you’re not afraid of bad feedback. You’re not afraid to learn that a customer is unhappy, that a problem has occurred, that a complaint wasn’t resolved in time, that a product is defective or a service wasn’t performed up to par. No business performs its job […]